One Two Women's Sports
Support
Questions, problems, and privacy requests — this is the place.
Contact us
Email is the way to reach us, and it goes to a real person. We aim to reply within 2 business days. We are a small Australian team, so please bear with us on weekends and public holidays.
Support email
If you are reporting a problem with the app, it helps a great deal if you include your device (for example “iPhone 14, iOS 18”), what you were doing at the time, and what you expected to happen instead.
Common questions
- The app won't load, or a screen is stuck
- Check your internet connection first, then close and reopen the app. If it keeps happening, email us with your device, your OS version, and which screen it was — that is usually enough for us to find it.
- A match, team, or league is missing or wrong
- We aggregate data from third-party providers, so gaps and mistakes do happen. Tell us the competition and the date and we will chase it with the provider.
- I want my account or my data deleted
- Email us from the address on the account and we will delete it. We respond to privacy requests within 30 days, as set out in our Privacy Policy.
- I'm not getting notifications
- Check that notifications are allowed for one two in your device settings, and that the teams or competitions you want are being followed in the app. If both look right, get in touch.
- How do I stop the emails?
- Reply to any of our emails, or contact us at the address above, and we will unsubscribe you.
Privacy and terms
Our Privacy Policy explains what we collect on the website and in the app, and how to access, correct, or delete your information. Our Terms & Conditions cover use of the website and the app.
One Two Women's Sports is operated by Jennifer Jacobsen, an Australian sole trader (ABN 95 322 138 736). Privacy enquiries go to the same address: hello@onetwowomenssports.app.